Your culture and your “behavior” are your brand
Our CEO sent me this great piece about the 5 Commandments for Brands in the post-crash economy that was posted by Fast Company.
At its heart, the piece suggests that brands must help consumers achieve balance – defined as a move toward simplicity – and must be trustworthy. In fact, much of the piece reads like a primer for how to approach CSR.
One of the things I love about this piece is its simplicity – one of the core values it recommends for brands, by the way. And for me it crystallized a concept about CSR that has been on my mind.
I recently had a discussion with a colleague who is an expert in consumer marketing, and to her, CSR is all about branding, with a heavy emphasis on cause.
For me (and many of my co-contributors to this blog), CSR is all about reputation…about engaging employees and building a culture, about growing your business (and its value) and about earning the trust of key stakeholders in government, community, industry and the consumer marketplace.
It could be that when you are a hammer, everything looks like a nail. But I think that what this really means is that we are both right.
At MWW Group, we’ve always advocated a total stakeholder approach. As CSR continues to drive further convergence of corporate reputation and brand, this approach will be more important than ever.