Comments for Return on Reputation http://www.returnonreputation.com Just another MWW Blogs Sites site Wed, 16 May 2012 16:30:57 +0000 hourly 1 Comment on Occupy Wall Street Must Get Relevant, and Fast by Return on Reputation » Say on Pay: Will CEOs eventually be running for office? http://www.returnonreputation.com/2011/10/13/occupy-wall-street-must-get-relevant-and-fast/#comment-15504 Return on Reputation » Say on Pay: Will CEOs eventually be running for office? Wed, 16 May 2012 16:30:57 +0000 http://returnonreputation.mwwblogs.com/?p=2165#comment-15504 [...] All indications suggest this is only the beginning of a global movement of shareholder unrest. Frustrations will continue to rise, fueled by income disparity, political pressures, and the Occupy movement. [...] [...] All indications suggest this is only the beginning of a global movement of shareholder unrest. Frustrations will continue to rise, fueled by income disparity, political pressures, and the Occupy movement. [...]

]]> Comment on Walmart has a trust issue…but it’s not the one you think by Return on Reputation » The Long Tail of the Walmex Scandal http://www.returnonreputation.com/2012/04/25/walmart-has-a-trust-issue%e2%80%a6but-it%e2%80%99s-not-the-one-you-think/#comment-15100 Return on Reputation » The Long Tail of the Walmex Scandal Mon, 30 Apr 2012 14:42:47 +0000 http://returnonreputation.mwwblogs.com/?p=2325#comment-15100 [...] There’s an interesting piece about Walmart running into trouble with its U.S. expansion in the wake of the Mexico bribery scandal.  [...] [...] There’s an interesting piece about Walmart running into trouble with its U.S. expansion in the wake of the Mexico bribery scandal.  [...]

]]> Comment on Walmart has a trust issue…but it’s not the one you think by Jacqueline http://www.returnonreputation.com/2012/04/25/walmart-has-a-trust-issue%e2%80%a6but-it%e2%80%99s-not-the-one-you-think/#comment-15030 Jacqueline Fri, 27 Apr 2012 22:42:22 +0000 http://returnonreputation.mwwblogs.com/?p=2325#comment-15030 Great perspective. Nearly 20 years ago I worked at a company that was experiencing low productivity/poor moral in an Asian manufacturing plant. Management made the decision to change the payment method in the cafeteria to the honor system (baskets were left out for people to place their payment/make change versus have a cashier facilitate the transaction). Within weeks moral was much higher and productivity outpaced nearly every other manufacturing location. Trust in your people can yield unexpected and dramatic results and as you so eloquently pointed out distrust can poison every aspect of the business. Great perspective. Nearly 20 years ago I worked at a company that was experiencing low productivity/poor moral in an Asian manufacturing plant. Management made the decision to change the payment method in the cafeteria to the honor system (baskets were left out for people to place their payment/make change versus have a cashier facilitate the transaction). Within weeks moral was much higher and productivity outpaced nearly every other manufacturing location. Trust in your people can yield unexpected and dramatic results and as you so eloquently pointed out distrust can poison every aspect of the business.

]]> Comment on Walmart has a trust issue…but it’s not the one you think by Carreen Winters http://www.returnonreputation.com/2012/04/25/walmart-has-a-trust-issue%e2%80%a6but-it%e2%80%99s-not-the-one-you-think/#comment-15029 Carreen Winters Fri, 27 Apr 2012 22:07:56 +0000 http://returnonreputation.mwwblogs.com/?p=2325#comment-15029 Rich, thanks for your comment. I think you are right about the connection between size and hubris. Rich, thanks for your comment. I think you are right about the connection between size and hubris.

]]> Comment on Walmart has a trust issue…but it’s not the one you think by Rich http://www.returnonreputation.com/2012/04/25/walmart-has-a-trust-issue%e2%80%a6but-it%e2%80%99s-not-the-one-you-think/#comment-14987 Rich Thu, 26 Apr 2012 00:34:10 +0000 http://returnonreputation.mwwblogs.com/?p=2325#comment-14987 Walmart has grown to be so enormously large that when you are operating in a country like Mexico their ethics and corporate culture quickly falls out the window. As you said they go to the corporate checklist and don't act based on the situation which is one thing Lee Scott could be useful helping out with right about now. Walmart has grown to be so enormously large that when you are operating in a country like Mexico their ethics and corporate culture quickly falls out the window. As you said they go to the corporate checklist and don’t act based on the situation which is one thing Lee Scott could be useful helping out with right about now.

]]> Comment on 3 Rules For Creating A Performance Driving Culture (Hint: It Isn’t About Being A Family) by O'Dwyer's Blog: Covering PR, public affairs, marketing and the world of communications. http://www.returnonreputation.com/2012/01/31/3-rules-for-creating-a-performance-driving-culture-hint-it-isn%e2%80%99t-about-being-a-family/#comment-14976 O'Dwyer's Blog: Covering PR, public affairs, marketing and the world of communications. Wed, 25 Apr 2012 17:53:35 +0000 http://returnonreputation.mwwblogs.com/?p=2254#comment-14976 <strong>Winters: Wal-Mart's Trust Issue Isn't What You Think It Is...</strong> The world doesn’t need another blog about Wal-Mart’s Mexico problem. We all know the deal: allegations of bribery pose reputational risk. So does obstructing and covering up an internal investigation…offenses that lead to textbook responses: board and... Winters: Wal-Mart’s Trust Issue Isn’t What You Think It Is…

The world doesn’t need another blog about Wal-Mart’s Mexico problem. We all know the deal: allegations of bribery pose reputational risk. So does obstructing and covering up an internal investigation…offenses that lead to textbook responses: board and…

]]> Comment on 3 Rules For Creating A Performance Driving Culture (Hint: It Isn’t About Being A Family) by Return on Reputation » Walmart has a trust issue…but it’s not the one you think http://www.returnonreputation.com/2012/01/31/3-rules-for-creating-a-performance-driving-culture-hint-it-isn%e2%80%99t-about-being-a-family/#comment-14974 Return on Reputation » Walmart has a trust issue…but it’s not the one you think Wed, 25 Apr 2012 15:21:23 +0000 http://returnonreputation.mwwblogs.com/?p=2254#comment-14974 [...] can’t legislate morality or corporate culture.  The question of culture is a complicated one – but it’s one that is increasingly coming under scrutiny.  Corporate [...] [...] can’t legislate morality or corporate culture.  The question of culture is a complicated one – but it’s one that is increasingly coming under scrutiny.  Corporate [...]

]]> Comment on ‘Tis the Season – Avoiding the three mistakes of CSR reporting by Return on Reputation » Gordon Gekko’s Worst Nightmare http://www.returnonreputation.com/2012/04/03/%e2%80%98tis-the-season-avoiding-the-three-mistakes-of-csr-reporting/#comment-14361 Return on Reputation » Gordon Gekko’s Worst Nightmare Tue, 03 Apr 2012 20:52:23 +0000 http://returnonreputation.mwwblogs.com/?p=2307#comment-14361 [...] This is not just warm and fuzzy talk in a CSR report. These companies are required to report on their performance towards achieving social impact targets (which they are mandated to clearly specify in the bylaws) in an annual audited report. [...] [...] This is not just warm and fuzzy talk in a CSR report. These companies are required to report on their performance towards achieving social impact targets (which they are mandated to clearly specify in the bylaws) in an annual audited report. [...]

]]> Comment on What every company should learn from Goldman Sachs by Return on Reputation » Managing risk and reputation, without crushing your employees’ souls http://www.returnonreputation.com/2012/03/14/what-every-company-should-learn-from-goldman-sachs/#comment-13663 Return on Reputation » Managing risk and reputation, without crushing your employees’ souls Thu, 15 Mar 2012 18:41:11 +0000 http://returnonreputation.mwwblogs.com/?p=2295#comment-13663 [...] I wrote about the latest Goldman Sachs reputation issue, and made the statement that Reputation Begins at Home….what your employees think and do is more [...] [...] I wrote about the latest Goldman Sachs reputation issue, and made the statement that Reputation Begins at Home….what your employees think and do is more [...]

]]> Comment on What every company should learn from Goldman Sachs by Sue Kaufmann http://www.returnonreputation.com/2012/03/14/what-every-company-should-learn-from-goldman-sachs/#comment-13634 Sue Kaufmann Wed, 14 Mar 2012 21:31:51 +0000 http://returnonreputation.mwwblogs.com/?p=2295#comment-13634 Spot on. Cultural problems like these won't be solved with slogans and customer pledges. Rather, the actions of leadership will make the deepest impact. Employees at every level must be shown -- by example -- what the proper behaviors are, and the consequences for not demonstrating them every day. This can have painful implications for businesses when, for example, a salesperson who continually breaks quota records is fired for flouting the rules and working in opposition to the business' stated ethics. When a leader is so focused on upholding the company values that s/he is willing to sacrifice revenue, s/he is sending a clear message that the way the company achieves goal is as important as what it achieves. Spot on. Cultural problems like these won’t be solved with slogans and customer pledges. Rather, the actions of leadership will make the deepest impact.

Employees at every level must be shown — by example — what the proper behaviors are, and the consequences for not demonstrating them every day. This can have painful implications for businesses when, for example, a salesperson who continually breaks quota records is fired for flouting the rules and working in opposition to the business’ stated ethics. When a leader is so focused on upholding the company values that s/he is willing to sacrifice revenue, s/he is sending a clear message that the way the company achieves goal is as important as what it achieves.

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